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# A 275-person team helped move Susquehanna’s warehouse onto new software
- URL: https://pvweekly.com/susquehanna-warehouse-system-transition/
- Published: 2026-10-27T19:29:58.000Z
- Updated: 2026-10-27T19:29:58.000Z
- Description: 2025 archive · DLA’s November 2025 conversion advanced its distribution overhaul, with shipping defects and a backlog making stabilization an operational priority.
- Author: PV Weekly Editorial
- Tags: Technology & Defense, Archive 2025, #ledger-format, #archive-backfill-20261027

**2025 archive** · November 10, 2025Reporting prepared October 22, 2026\. This retrospective describes events and expectations from the period covered.[Browse the archive](https://pvweekly.com/archive/)

The new warehouse software needed a 275-person support force. That was the scale of the effort assembled around Defense Logistics Agency Distribution Susquehanna when the Pennsylvania hub changed operating systems on November 10, 2025.

The transition reached a facility containing the Eastern Distribution Center, which DLA described as the military department’s largest warehouse. It was a consequential test of the agency’s modernization effort: warehouse software helps determine how physical supplies move toward the people who need them.

DLA’s December 19 account showed both progress and friction. A defect in small-parcel carrier assignment caused delays before troubleshooting teams resolved its cause. Officials also said production was climbing toward its previous level while staff worked down a backlog accumulated during the changeover. The system was live; normal output was still a goal.

The preparation had extended well beyond the information-technology staff. DLA said the workforce had put in multiple 60-hour weeks to clear earlier backlogs, and the cross-agency task force supplied round-the-clock help. That combination illustrates the operational burden of replacing a system while the customers it serves continue to need supplies.

The Warehouse Management System, known as WMS, replaced the older Distribution Standard System with commercial software designed to connect with DLA’s broader business system. In its April 2025 modernization account, the agency linked that change to more reliable records, stronger auditability and improved distribution processes.

It also described a separate layer of software that allows the warehouse-management system to communicate with automated handling equipment. That connection matters because digitizing an inventory record and physically moving a package are different tasks. The agency’s wider Eastern Distribution Center effort included robotic parcel handling, automated vehicles and arrangements that bring stored goods to workers.

Those investments sat within a longer network plan. DLA’s April account proposed concentrating active inventory at Susquehanna and inactive material at San Joaquin, California. The 2030 vision made the Pennsylvania system’s performance relevant to a wider distribution strategy; it did not establish that all the planned inventory moves had already occurred.

There had been an opportunity to learn from the California site first. San Joaquin began using WMS on May 5 after an initial transition the day before. Its operations included consolidation of shipments, hazardous materials and DLA’s sole Unitized Group Rations facility, requiring the new software to support several distinct kinds of work.

DLA reported that leaders from Susquehanna observed that rollout. The California account emphasized better visibility into products’ locations and movements, followed by an on-site support phase after implementation. Learning from one warehouse could inform another, even though the work and scale differed.

Susquehanna’s November conversion brought the modernization effort into another major operating hub. The practical measure of success would come in the work following installation: correctly routed parcels, trustworthy inventory information and sustained processing of the supplies military customers were waiting for.

## Sources

- [WMS goes live at DLA Distribution Susquehanna, enhancing Warfighter support](https://www.dla.mil/About-DLA/News/News-Article-View/Article/4364583/wms-goes-live-at-dla-distribution-susquehanna-enhancing-warfighter-support/?ref=pvweekly.com) — Defense Logistics Agency · 2025-12-19.
- [Warehouse Modernization: Efficiency and resilience through innovation](https://www.dla.mil/About-DLA/News/News-Article-View/Article/4183499/warehouse-modernization-efficiency-and-resilience-through-innovation/?ref=pvweekly.com) — Defense Logistics Agency · 2025-04-01.
- [WMS goes live at DLA Distribution San Joaquin, California](https://www.dla.mil/About-DLA/News/News-Article-View/Article/4188789/wms-goes-live-at-dla-distribution-san-joaquin-california/?ref=pvweekly.com) — Defense Logistics Agency · 2025-05-16.